Warranty

 
Limited Lifetime
Warranty
RapcoHorizon Standard Cables and Snakes (Players Series / Concert Series / Studio Series) are warranted to be free of defects in material and workmanship for the lifetime of the original owner. This limited warranty covers the RapcoHorizon cable and component parts. If any such defects are discovered, your cable assembly will be repaired or replaced at our option. (Apparel is not covered under this warranty)
This warranty is void if any defects are caused by mishandling, negligence or damage (not resulting from defect or malfunction), or if any repairs or services have been carried out by other than RHC.
Limited 1 Year
Warranty
RapcoHorizon Custom Products, Devices Boxes, and Bulk Products are warranted to be free of defects in material and workmanship for 1 Year to the original owner. This limited warranty covers the RapcoHorizon cable and component parts. If any such defects are discovered, your RapcoHorizon Product will be repaired or replaced at our option.
This warranty is void if any defects are caused by mishandling, negligence or damage (not resulting from defect or malfunction), or if any repairs or services have been carried out by other than RHC.
These warranties give you specific legal rights. You may have other rights, which may vary from state to state.
If service should be necessary, your RapcoHorizon product should be well packed in a sturdy container and returned prepaid to:
RHC
3581 Larch Lane
Jackson, MO 63755
Additional Warranty Info
For any product using a customer proprietary private label, or design for an OEM product to be built at any RHC facility, the RHC direct customer assumes all warranty responsibilities for the product to their end user. RHC will support its warranty as prescribed by product, to the direct RHC customer.
If a direct RHC customer wishes to supply an RHC to their end user, they must provide the warranty verbatim, by product type with no alterations.
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